Job Information
The Hertz Corporation Branch Manager in Leeds, United Kingdom
General Responsibilities
Branch Manager - £24,000 per year plus bonus
Location - Leeds South
We are currently seeking a Branch Manager to lead our team at our branch in Leeds, South. Our leaders enjoy growing and training their team as well as the overall excitement of achieving and exceeding the goals set before them.
The role: Taking the wheel at Hertz
As a Branch Manager you will motivate the frontline team to achieve maximum delivery of exceptional customer service while also selling additional products that will enhance our customers rental experience and also achieve our incremental sales targets. The Branch Manager will also ensure that every revenue opportunity is maximised by actively planning fleet volumes and labour resources in-line with demand. The Branch Manager will analyse and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels.
Ensure the delivery of first class service to all our customers with emphasis on revenue maximisation. Promote the sale of ancillary products, optimise Key Performance Indicators (KPIs) and optimise the usage of the assets of the branch.
Fleet Planning and Staffing
Maximise Customer Service experience NPS
Revenue Management
Health & Safety
Financial/Quality Audits
People Management including recruiting and trainingManagement
Recruitment/Staff changes/Leavers
Training
Cost Controls
Your benefits: Fuelling your journey
Quarterly bonus scheme
33 days holidays (this includes Bank Holidays)
Pension scheme - we contribute up to 8% of your salary so you save more
Cycle to Work scheme - keeping you healthy and fit
Dental cover, travel insurance, Air Lounge pass and more
Income protection as part of our enhanced pension scheme
Life insurance cover that enables your loved ones to receive a tax free lump sum should the worst happen
Career development opportunities across Hertz UK and Europe
Further education support so you can obtain a degree or Masters in many courses
Staff discount at locations across Europe
Free on-site staff parking
Your skills: Stand out from the fleet
Full UK or EU Driving License
Previous people management & sales experience
Operational Supervisory/Management Experience
Effective People Leadership Skills
Customer, Sales and Target Driven
Planning & Organisation Skills
Commercial Awareness
Negotiation & Influencing Skills
Demonstrates flexibility and able to work within demanding business environment
Ensure Vision, Mission and Values underpin all activities
About Us
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
Location GB-Leeds
Job ID 184214
# Positions 1
Category RAC Operations
Division RAC
Position Type Permanent Full-time